Soma ray | resume

Ann Arbor, MI, USA
678-642-4486 www.somaray.com
[email protected] Objective I am interested in internship as a user experience designer / researcher in an organization where I can apply
my education, skills, and experience in human computer interaction, social computing, and usability design. Education University of Michigan School of Information, Ann Arbor
Master of Science in Information (HCI, social computing, community informatics)
Kenneth E. Vance tuition scholarship recipient
University of Pune, India
Master of Business Administration (Marketing, Communication)
University of Pune, India
Bachelor of Science (Electronics)

May 2013

May 1998

May 1995

SELECT CAREER HISTORY

UX Skills
~Contextual Inquiry
~Survey Design
~Card sorting
~Information Architecture
~Heuristic Evaluation
~Wireframing
~Low-fi and Hi-fi  Protoyping
~User Research
~Interface Design
~Comparative Analysis


Programming

Python, HTML, CSS

Tools /Technologies
~Web
Homesite, Frontpage
Webworks, Dreamweaver
~UX
Axure, Visio, Powerpoint
~Word Processor
Pagemaker, FrameMaker,
Robohelp, MS Word,
Adobe Professional
~Design
Photoshop, Illustrator, InDesign
~Image Management
Snagit, Jing,  Paintshop Pro,
Lightroom
~Version Control
Perforce, VSS,
Adobe Policy Server,
 Documentum  

Coursework

~Graphic Design
~eCommunities
~Design of Complex Websites
~Contextual Inquiry/Project Mgmt
~Fundamentals of Human Behavior
~Information Architecture
~Evaluation of systems & services
~eCommunities

Sakai Project
 (Open Academic Environment development)

Functional and User Tester

Jan 2012-current

  • Write test cases/scenarios and test Sakai’s new product interface
  • Heuristically evaluate the new scenarios for user experience issues
  • Write test cases for a new testing environment and evaluate it for future testers

NVIDIA, Santa Clara, CA Bangalore, India
(Computer graphics hardware and architecture)

Sr. Technical Writer

Apr 2006-Jul 2011

  • Worked with marketing and embedded teams to analyze user preferences and deliver documentation
  • Updated  workflow processes for information management and distribution
  • Reduced costs and improved efficiencies by implementing information and exchange wikis for new hire process

Dell, Bangalore, India
(IT hardware and enterprise software)

Sr. Writer Analyst

Jun 2004-Apr 2006

  • Worked with document website design group to enable easier navigation and trained team during handover
  • Reduced costs using satisfaction surveys and six sigma yellow belt concepts. Also resulted in improving content management
  • Led the information development lifecycle for Displays business. Coordinated all documentation efforts from project planning to execution

eGain Communications, Pune, India
(eCRM software)

Technical Writer               May 2001-May 2003
  • Composed user interface text such as alert messages and onscreen tool tips
  • Decreased customer support calls by conducting user studies on products
  • Initiated idea of context sensitive help in products for interaction experience
  • Created user and installation guides, help, white papers and other documentation

Tanvi Infotech, India
(ecommerce job portal)

 

Web Content Executive May 2000-Apr 2001
  • Created and organized content for the website
  • Used contextual inquiry methods for assessing  and improving site usability
  • Worked on site map and breadcrumbs for navigation
  • Documented help menus, active messages, and JavaScript alerts

ACADEMIC EXPERIENCE

 UM Center for Sustainable Systems

Contextual Inquiry, Project Management

Fall 2011

Applied contextual inquiry and workflow models to improve information architecture and knowledge management processes

Nike

Information Architecture

Fall 2011

Worked on redesign of a sports shoe company website. Used heuristics, pervasive IA theories, architectural principles, and user sampling in the process.

Gastromighty.com

Evaluation of Systems and Services

Winter 2012

Working as client liaison and team member conducting comprehensive usability evaluation.

National Archives

Alternative Spring Break

Spring 2012

Worked on information architecture and interface design for the Presidential Libraries portal revamp.

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